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Archive Sale
Archive Sale

Citricos Leather Bandolier Crossbody

CARLOTA
  • $52.50
  • $75.00
Shipping calculated at checkout.

Specifications: Phone holder (photos shows iPhone 14 Pro Max), with card holder 
Measurements: 
Materials: leather, suede lining

Care: Carlota pieces are made with high-quality materials, and therefore should be treated with care, and protected against the elements. Due to the delicate nature of the materials, daily use can cause scratches and scuff marks on the surface, so we recommend you treat it with care. The leather is submitted to an important natural dye process, and the suede lining is pigmented with natural anilines, so we recommend that you be careful with any light-colored items that may come into contact with it.

If soiled, carefully clean the surface area using water and soft detergents. To keep your leather products in optimum condition, clean with a soft dry cloth, or, if necessary have them professionally cleaned.

Exchange & Return Policy

If your order did not work out, we are happy to assist with an exchange or return for store credit via an in-store gift card. Please note we do not offer refunds!

Exchanges are eligible within 15 days from delivery--request must be made within this window. The item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. Please inspect your order within 3 days of delivery and notify us immediately if the item is damaged, defective, or if there is an error in your order. 

The following items are NOT eligible for exchange/return:

  • Custom items
  • Made-to-order items
  • Clearance or closeout items
  • Items marked as "Final Sale"

To start the process, please fill out this exchange/return form. If your request is accepted, you will receive a shipping label via e-mail. All items must be dropped off at your nearest USPS office within 7 business days of receiving a return label. A processing fee of $10 ($20 for international orders) is required.

IMPORTANT

  • Exchanges are subject to stock availability.
  • No exchanges/returns will be accepted after 15 days of delivery. Requests will be honored based on date of inquiry. If you are unable to meet this suspense, please reach out to us at service@cadenacollective.com.
  • Damages and manufacturing defects must be reported within 3 days of delivery. 
  • The returned item must be in new condition. If it is soiled or damaged, it will not be approved.
  • Store credit will be issued via gift card and will be processed once the item has been returned.

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