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Order by December 17th for Christmas Delivery
We promise, no spam...just good chisme.
The quetzal bird, the Mayan legend tells about the time when Kukulkan, the god creator, and Tepeu, the god of the heavens, created the earth together. When they gave life to the birds, the quetzal was born from the puffs of air blown at a guayacán tree. With the divine breaths, the greenish-blue leaves from the guayacán tree flew away in the form of this majestic bird of wonderful long plumage. Moctezuma’s headdress, a quetzalapanecáyotl, made of quetzal feathers, is thought to have been created by the amantecas, Mexica artists who specialized in making objects for the god Quetzalcóatl, or “plumed serpent”, using feathers. This headdress was made with 222 feathers, most of which are from quetzal birds. Currently, the original piece is housed at the Ethnology Museum in Vienna, Austria, while a reproduction can be seen at the National Anthropology Museum, in Mexico City.
Carlota leather crossbody inspired by the quetzal. Cowhide leather strap with gold hardware. Lilac suede interior. A design that will fill your days with life and color.
Measurements: 8.3" L x 4.7" H x 2" W
Materials: leather, suede lining
Care: Carlota pieces are made with high-quality materials, and therefore should be treated with care, and protected against the elements. Due to the delicate nature of the materials, daily use can cause scratches and scuff marks on the surface, so we recommend you treat it with care. The leather is submitted to an important natural dye process, and the suede lining is pigmented with natural anilines, so we recommend that you be careful with any light-colored items that may come into contact with it.
Things don't always go according to plan, and when they don't, we're here. We stand behind the products we offer, but if something doesn't work out we are ready to make things right! We want to make sure you have the best experience possible.
If your order did not work out, we are happy to assist with an exchange or return. Please note exclusions apply and we can only offer exchanges and returns for orders made within the United States.
Exchanges and returns are eligible within 30 days from delivery--request must be made within this window. It is important to note that we will honor the date you made contact, not the day we receive the request. With this said, no need to panic if you don’t hear from us within the time frame aforementioned.
Holiday Shopping: For all orders placed from November 1, 2023, to December 31, 2023, you have until January 20, 2024, to process a return or exchange.
The following items are NOT eligible for exchange or return:
In order to be eligible for an exchange or return the following conditions must be met:
How to start a return/exchange:
To start the process, please fill out this exchange/return form and allow 3 business days for a response. If your request is accepted, you will receive a shipping label via email. All items must be dropped off at your nearest USPS office within 7 business days of receiving a return label. A restock and processing fee of $10 will be invoiced.
IMPORTANT - Please read.
