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This store requires javascript to be enabled for some features to work correctly.
This store requires javascript to be enabled for some features to work correctly.
We promise, no spam...just good chisme.
Every phone case is individually hand-painted and unique which means you'll have a one-of-a-kind case! The design is painted with acrylic paint and protected with a top coat of resin for durability. The paint won't scrape off or chip and it is carefully crafted to last. The phone case itself is made of lightweight quality silicone that will aid in protecting your phone from any drop!
About the Design: These designs were made by artist Maricela Tapia from Mexico. Laca Perfilada is an artisanal art form native to Michoacan; the gold shellac paint is used to create designs by hand on various mediums. Traditionally, the laca perfilada paintings are colorful and designed with local fauna and flora in mind.
Go to Settings > General > About. To the right of Model Name, you'll find the iPhone model you have.
Ready to Ship Orders
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Please note this does NOT apply to made-to-order items and pre-orders). Once shipped you will receive another notification with tracking details; please allow 24 hours for the tracking to reflect transit details.
Note that special holidays result in high volume of packages and subsequent delays may occur.
Domestic Rates & Delivery Times
First-Class Mail - $6 5 to 8 business day
Priority Mail® - $10 3 to 4 business days
Priority Mail Express® - $45 Next day to 2-day
Nayibi Bridal Pre-Orders
Please note that due to the intricate craftsmanship involved, the production and delivery of this item may take approximately 4-6 months. However, we understand that sometimes you need your dress sooner. If your event is within the next 2-month window, we can expedite your order, but we require immediate notification. Please don't hesitate to contact us to inquire about availability. We'll do our best to accommodate your needs and provide you with the perfect piece in a timely manner.
Please reach us via our contact form or e-mail us at service@cadenacollective.com.
When your order is ready your item will be shipped via Priority Mail.
International Shipping
We offer international shipping to include APO/FPO addresses. Please note, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Cadena Collective is not responsible for these charges if they are applied and are your responsibility as the customer.
International Rates & Delivery Times
First-Class Package International - $25 6 to 18 days
Priority Mail International - $60 6 to 12 business days
Things don't always go according to plan, and when they don't, we're here. We stand behind the products we offer, but if something doesn't work out we are ready to make things right! We want to make sure you have the best experience possible. Please note we do not accept order cancelations post 24 hours of purchase.
If your order did not work out, we are happy to assist with an exchange or return within 30 days of delivery. We are able to process returns for: 1. exchange, 2. store credit, or 3. refund.
Please note exclusions apply and we can only offer exchanges and returns for orders made within the United States.Exchanges and returns are eligible within 30 days from delivery--request must be made within this window. It is important to note that we will honor the date you made contact. With this said, no need to panic if you don’t hear from us within the time frame aforementioned.
The following items are not available for exchange or return: Custom items (i.e. bridal designs), Made-to-order items (i.e. 14k gold jewelry), Clearance or archive sale items, Items marked as "Final Sale", International sales.
In order to be eligible for an exchange or return the following conditions must be met: 1. The item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging, 2. Please inspect your order within 3 days of delivery and notify us immediately if the item is damaged, or defective, or if there is an error in your order.
Learn more here about our terms and conditions here: Exchange & Return Policy.
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