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FREE SHIPPING ON ORDERS OVER $150

FAQ

Can I cancel my order?
As a small business every sale affects, big or small, this is why we do not accept cancelations after 24 hrs.

I have the wrong size, can I exchange it for another?
Yes! For an exchange we ask that you reach out to us within 15 days of receiving an item so we can began the process. To learn more about how to start this process look here.

Do you offer refunds?
No, we do not but we have are happy to offer an exchange or store credit.

How do I care for clothing items?
It is recommended that you hand wash garments and air dry under shade. Do not use chlorine, and do not mix with other garments.

When will I receive my order?
All orders are shipped within three to five business days using the United States Postal Service. This does not apply to pre-order or custom made products. You should receive a tracking number once your order has been shipped. 

If you are concerned about a date and are on a short timeline we are happy to assist and provide shipping options--please e-mail us at info@cadenacollective.com.

How much does shipping cost?
To help keep your costs low, all of our domestic shipping is a flat rate of $6. International shipping is a flat fee of $20.

Do you offer gift packaging?
Yes, we can customize gift packages at no additional fee. Please let us know in the comment section at check out.

Do you ship internationally?
YES! If you have specific questions please e-mail us at info@cadenacollective.com.